Question 1

How difficult is it to install the device in an existing venue?

Accepted Answer

Installing Champ Throw Interactive is quick and straightforward. No specialized skills are needed beyond basic technical knowledge. The system is designed for easy integration into existing venues with a flexible, user-friendly setup.

Question 2

What are the dimensions of the cabinet?

Accepted Answer

The assembled product dimensions are 0.58 ft (7") x 1.33 ft (16") x 6.4 ft (77")

Question 3

How is the machine mounted in the lane?

Accepted Answer

The device has pre-drilled holes for secure floor mounting using screws and anchors, ensuring stability during gameplay.

Question 4

Will new games be released? Will there be any additional costs?

Accepted Answer

We regularly update our software to ensure the best experience. We continuously develop and release new games, all included in your subscription at no extra cost.

Question 5

What type of projector is used?

Accepted Answer

Our system is compatible with Epson 260vs, Epson PowerLite E20, and PowerLite X49 projectors

Question 6

Is it easy to get replacement parts? What if something breaks?

Accepted Answer

We use high-quality components designed for durability. In the rare case of a malfunction, we will guide you on where to order parts quickly, or you can purchase them directly from us.

Question 7

What is the cost of the device? Are there any hidden fees?

Accepted Answer

Our pricing model is flexible and designed to fit your business. Small businesses enjoy personalized pricing, while larger chains can take advantage of volume discounts. Delivery is billed separately, and each location pays a flat subscription fee per device. The best part? Your subscription includes all future updates and features—no hidden fees, ever.

Question 8

What is the warranty period, and how does service work?

Accepted Answer

We offer a 6-month warranty starting from the delivery date. If any covered issue comes up during that time, we’ll provide the necessary replacement parts at no cost. After the warranty period, parts can be purchased directly from us or sourced independently. Our device is built with standard components, making maintenance straightforward and convenient.

Question 9

Does the device require special equipment or an internet connection?

Accepted Answer

The system must be securely anchored to the floor and connected to a power source. An internet connection is required to enable updates and ensure full functionality. Clear installation and calibration instructions are provided prior to shipping, making setup simple and efficient.

Question 10

Does the system support API tools?

Accepted Answer

Yes, we offer an API for seamless integration. If you’re looking to connect your systems with our software, our development team is available to collaborate—sharing ideas, available methods, and tools to ensure a smooth integration process

Frequently Asked Questions